Company Subscription Terms
These terms form a binding business-to-business agreement between M.Y.R. Project Management Ltd and each professional customer using Drivaro. Drivaro is not offered to consumers.
1. Operator and parties
Drivaro is operated by M.Y.R. Project Management Ltd, registered in England and Wales under company number 13195419, registered office 513 London Road, Cheam, Sutton, Surrey, United Kingdom, SM3 8JR (“Drivaro”, “we”, “us”). The subscribing organisation is the “Company”. The person accepting confirms authority to bind that Company.
2. Service
Drivaro provides a directory through which transport and logistics businesses can identify and contact drivers. A subscription permits access to contact details, job advert publication and applicant management during the paid period. Job adverts normally remain open for 30 days unless closed earlier; publication and applications do not guarantee a hire. We do not guarantee that a driver will respond, accept work, remain available or be suitable.
3. Our role
Unless separately agreed in writing, Drivaro provides information and introduction facilities only. The Company and driver independently decide whether and how to engage. We are not a party to their employment, worker, agency, consultancy or services agreement; do not supervise drivers; and do not assume an employer’s, employment business’s, operator’s or transport manager’s duties.
4. Verification and Company checks
Badges record checks completed using information available at the time and are not warranties. Before engagement, the Company must perform all checks required for the role and jurisdiction, including identity, current right to work, licence entitlement and status, Driver CPC, tachograph card, references, competence, insurance, working time and drivers’ hours. Profiles must not be the Company’s sole evidence.
5. Accounts
The service is for genuine businesses and authorised recruiters aged 18 or over. Details must be accurate. Credentials and unlocked information must not be shared outside the subscribing organisation, scraped, resold, republished or used to build another database. The Company is responsible for account activity and must report suspected unauthorised access.
6. Price, renewal and payment
Pro Company Membership is £49 per month unless Checkout displays and the Company accepts another price. There is no separate booking commission or placement fee. Driver pay is agreed and paid directly between the Company and driver. Payment is in advance. The subscription starts after Stripe confirms payment and renews automatically every month until cancelled. Checkout displays the price, billing interval and tax treatment before payment.
7. Cancellation and refunds
The Company may cancel through the Stripe customer portal or by contacting us. Cancellation normally takes effect at the end of the current paid period and access continues until then. Fees already paid are non-refundable except where mandatory law requires otherwise or we agree a discretionary refund.
8. Failed payments and suspension
Stripe may retry failed payments. We may suspend access while an invoice remains unpaid or where fraud, misuse, security risk, unlawful conduct or serious breach is suspected. Suspension does not remove accrued obligations.
9. Taxes and invoices
The Company must provide its correct legal name, billing address and VAT/tax identification. Each party is responsible for its own reporting. Reverse-charge or exemption treatment applies only where legally available and supported by valid information. Stripe may issue receipts and invoices.
10. Acceptable use
Driver information may be used only for genuine recruitment and engagement. The Company must not discriminate unlawfully, harass drivers, make bulk unsolicited contact, publish contact details, request unlawful payments, misrepresent vacancies, conduct checks without a lawful basis or market unrelated services.
11. Data protection
When selecting and contacting a driver, the Company normally acts as an independent controller. It must provide its own privacy information, identify a lawful basis, secure the data, respect rights requests and delete data when no longer required. Original identity or qualification documents must not be downloaded unless expressly permitted and legally necessary.
12. Recruitment regulation
Each party must comply with legislation applicable to its actual activities, including the Employment Agencies Act 1973 and Conduct of Employment Agencies and Employment Businesses Regulations 2003 where applicable. These terms do not change the legal classification of conduct that constitutes an employment agency or employment business.
13. Driver engagement obligations
The Company is solely responsible for offers, contracts, employment status, pay, holiday, pensions, tax, National Insurance, agency-worker rights, working time, health and safety, equality, immigration and written particulars. A profile never confirms that self-employed status is lawful.
14. Intellectual property
Drivaro’s brand, interface, database structure and original content are owned by or licensed to us. The Company receives a limited, non-exclusive and non-transferable internal-use right during an active subscription. Automated extraction, reverse engineering and competing-directory use are prohibited.
15. Service changes
We aim for reliable access but do not promise uninterrupted availability. We may maintain, secure and improve the service, remove incomplete or misleading profiles and change features. Material subscription changes will be notified reasonably in advance where practicable.
16. Liability
Nothing excludes liability that cannot lawfully be excluded, including fraud or death or personal injury caused by negligence. Subject to that, neither party is liable for indirect or consequential loss or loss of profit, revenue, opportunity, anticipated savings, goodwill or data. We are not liable for a driver’s or Company’s acts, availability, qualifications, driving or contractual performance. Our aggregate liability is limited to fees paid to us in the 12 months before the event giving rise to the claim.
17. Indemnity
The Company will reimburse reasonable losses, claims and regulatory costs resulting from its unlawful use or disclosure of driver data, misleading vacancies, breach of these terms or engagement and management of a driver, except to the extent caused by our breach.
18. Termination
We may terminate or restrict access immediately for serious breach, fraud, threats to safety, unlawful conduct, repeated complaints or non-payment. Clauses intended to survive, including confidentiality, intellectual property, data protection and liability, continue.
19. UK and European use
These terms and non-contractual disputes are governed by the law of England and Wales and its courts have exclusive jurisdiction, except where mandatory law requires otherwise. European businesses may use the service, but remain responsible for employment, agency, transport, tax and data-protection rules in every country where they recruit or deploy a driver. Mandatory local law is not excluded.
20. General
Neither party may assign the agreement without consent, except as part of a business transfer. Failure to enforce a right is not a waiver. Invalid provisions are severed without affecting the remainder. Electronic notices are permitted. These terms, Checkout summary and referenced policies form the entire subscription agreement.
Driver Profile Terms
Creating a profile is free. These terms govern driver information and visibility to subscribed companies.
1. Truthful profiles
Drivers must provide accurate, current information and upload only their own documents. Availability, licence restrictions, points, qualifications and right-to-work status must be updated when they change. Misleading profiles may be restricted or removed.
2. Visibility and contact
Publishing a profile instructs Drivaro to show selected professional information to companies. Full addresses and original documents are not public. Contact details are revealed only to authorised paid Company accounts or where the driver otherwise chooses to share them.
3. Active profiles and company checks
Active status reflects completion of profile fields only. The hiring company must independently check identity, right to work, driving entitlement and suitability before booking. Drivaro does not certify eligibility merely by displaying a profile.
4. No fee or job guarantee
Drivers do not pay to create a profile or be considered through the directory. We do not guarantee work, pay or hours. Drivers should verify the Company, rate, status, deductions, location and written terms before accepting work.
5. Safety
Drivers remain responsible for legal entitlement, drivers’ hours, tachograph use, fitness to drive and reporting restrictions or incidents. No site feature requires a breach of safety or transport law.
6. Profile content
Drivers retain ownership and grant us a worldwide, non-exclusive, royalty-free licence to host, format, translate and display profile content solely to operate, secure and promote Drivaro. The licence ends on deletion except for lawful backups and records.
Platform Registration Terms
Drivaro provides a web service for driver profiles, company contact access, availability and booking coordination. Registration does not itself create an employment or driver-supply contract with Drivaro. Companies and drivers arrange their engagement directly.
Automatic profile activation
A profile becomes active when its required professional details, photo, contact number, licence categories, experience, location, languages, availability status, minimum hourly rate and email language are completed. Administrator approval, a share code and a passport upload are not activation conditions. Moderation restrictions may prevent publication.
Company checks and engagement
The hiring company obtains the necessary documents and codes directly from the driver and performs and retains the applicable identity, right-to-work, driving-licence and role-specific checks before booking or engagement. The company supplies the engagement terms, pay arrangements and legally required information. Active status is not a Drivaro eligibility certification.
Accurate information and safety
Drivers must supply accurate current information, cooperate with the hiring company’s checks and report restrictions or changes affecting lawful work. Nothing permits unlawful or unsafe driving. Availability and bookings are governed by the Booking Policy below.
Moderation and existing agreements
Drivaro may hide misleading profiles or restrict misuse of the service. Previously supplied documents remain private under the Privacy Notice. Any separately executed engagement agreement remains subject to its own terms. These platform terms do not exclude duties or rights imposed by law based on the parties’ actual activities.
Booking & Availability Policy
Version 2026-09-24-booking-v1. Drivers explicitly accept this policy when adding availability. The version and acceptance time are recorded.
Driver rates
Drivers set their own minimum gross hourly rate in GBP, adjustable once per UK calendar month. New bookings must meet that minimum. Existing bookings retain the agreed rate. Holiday pay, expenses and engagement terms must be stated separately; all statutory pay requirements still apply.
Publication and hiring-company checks
A complete driver profile becomes active automatically, without administrator approval or uploading right-to-work evidence to Drivaro. Active status means the profile is complete, not that eligibility has been verified. Administrators retain optional moderation controls. Before each booking, the hiring Company must obtain the necessary information directly from the driver, complete the applicable official right-to-work and driving-licence checks, confirm identity and suitability for the particular work, retain its evidence, and record dates, references and permission validity in Drivaro. Uploaded passport copies and share codes are not publicly disclosed. Company declarations are recorded statements; Drivaro does not query government systems or independently validate these statements. These steps do not transfer or exclude statutory duties imposed on Drivaro, the Company or any employer by their actual activities.
Availability and reservations
Each job must fit inside availability declared by the driver and include the hirer, location, job details and pay terms. Offered and confirmed jobs reserve the period against overlapping bookings. Removing availability does not cancel existing bookings.
Two hours to refuse
Offers appear in your Drivaro account. Automatic booking emails are sent to the account email in the selected language. Delivery is not guaranteed; check your account. SMS is not enabled. Email delivery does not start the response deadline. Opening an offer records receipt and starts two hours to refuse without a sanction. If you do not refuse before the displayed deadline, the booking becomes confirmed automatically. Check your account while available. An unopened offer expires two hours before the job starts without a sanction.
One-month restriction on new jobs
After confirmation you are expected to attend under the agreed assignment terms. If the booking Company confirms non-attendance after the job starts and records a reason, new jobs are blocked automatically for one calendar month from the report, calculated in UK time. Pending unconfirmed offers are cancelled. Your account, profile and already confirmed jobs remain accessible. The restriction expires automatically.
Reports and human review
Only the booking Company may report non-attendance. It must check the facts and must not report an agreed cancellation, notified emergency or lawful safety refusal as a no-show. Contact info@drivaro.uk to contest a report, explain your circumstances and request human review. An administrator can remove an incorrect restriction and records the reason.
Assignment terms and rights
Platform confirmation does not replace required written engagement terms, assignment details, pay obligations or a Key Information Document. Notify the Company and Drivaro promptly if illness, emergency or a legal restriction prevents attendance. This policy does not require unsafe or unlawful work, remove mandatory rights to refuse work, or deduct earned pay.
Privacy Notice
M.Y.R. Project Management Ltd is the controller for personal data processed to operate Drivaro. This notice applies to UK and EEA drivers, Company users and visitors.
Data collected
We may process identity and contact details, profile photo, town/postcode area, work history, licence and qualification information, availability, right-to-work evidence, uploaded documents, verification results, Company and billing information, account activity, communications, security logs, device information, subscription status and support records. Original verification documents are not publicly displayed.
Purposes and lawful bases
We process data to create profiles, verify information, connect drivers and Companies, administer subscriptions, prevent fraud, secure and improve the platform, respond to requests and meet legal duties. Bases include contract or pre-contract steps, legitimate interests in a trusted recruitment directory, legal obligation and consent where required.
Sensitive information
We do not request health, biometric or criminal-offence data unless necessary and legally permitted. Where required, we will give additional information and identify the applicable UK GDPR condition before collection. Profile photos are not used for facial recognition.
Job applications and email alerts
When a driver submits an application, their professional details, account email, phone number and application message are shared with the hiring Company for recruitment. The driver can view or withdraw the application in their account. Job alert emails are enabled automatically for driver accounts and match declared licence categories and any selected location text. Receiving alerts is optional. Alerts can be disabled in the account or using the unsubscribe link in each alert. We record the alert preference, how it was activated, any explicit consent time, application status and email sending status to operate these features.
Recipients
Selected profile and contact information is shared with authorised subscribed Companies. Providers may process data for hosting, document storage, communication, security, analytics, support and payments. Stripe processes payment information under its own privacy terms. Lawful disclosures may be made to advisers, authorities, courts or a business purchaser.
International transfers
Data may be processed in the UK, EEA and provider locations. Where safeguards are required, we use an adequacy decision, UK International Data Transfer Agreement or Addendum, EU Standard Contractual Clauses or another lawful mechanism, with supplementary measures where appropriate.
Retention
Active profile and account data is retained while used. Verification evidence is kept only as long as needed for verification, security, fraud prevention and legal claims. Transaction records are retained for applicable tax and accounting periods. Deleted-account backups are removed or anonymised on a controlled schedule unless a legal hold applies.
Rights and complaints
Subject to law, individuals may request access, correction, deletion, restriction, portability or object, and withdraw consent. Complaints may be made to the UK Information Commissioner’s Office or, where EU GDPR applies, the local supervisory authority. We verify identity before fulfilling requests.
Automated processing
Companies make recruitment decisions. Booking deadlines, overlap checks and a one-month restriction following the booking Company’s no-show report are processed automatically. We retain the report, reason, booking timestamps and administrative corrections. Contact info@drivaro.uk to contest a report and request human review and correction.
Security and age
We use proportionate technical and organisational controls, although no online service is completely secure. Drivaro is for professional drivers and Company representatives aged 18 or over.
Legal contact
M.Y.R. Project Management Ltd · Company number 13195419
513 London Road, Cheam, Sutton, Surrey, United Kingdom, SM3 8JR
info@drivaro.uk · 07425 206777
These documents reflect the current Drivaro model. Obtain review from a UK solicitor and privacy professional before full commercial launch, especially before cross-border recruitment or processing criminal-offence or special-category data.